Privacy Policy
Last Updated: December 17, 2024
1. Introduction
VizCreator LLC ("we," "us," or "our"), a Delaware limited liability company, operates The Better Work Co. platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address for authentication purposes. You may optionally provide additional profile information including your name, location, current and past employment, and any other information you choose to include in your profile.
2.2 Company Information
If you register as a company, we collect business information including company name, contact email, website, description, and other details you provide in your company profile.
2.3 Communications
When you use our messaging feature to communicate with other users or companies on the platform, we store these messages to facilitate the communication and provide message history.
2.4 Analytics Data
We use Vercel Analytics to collect aggregate, anonymized data about how visitors use our website. This includes page views, visitor counts, geographic location (country-level), device type, and browser information. This data is collected in aggregate form and does not personally identify you.
2.5 Contact Submissions
If you contact us through our contact form, we collect your name, email address, and the content of your message.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To manage your account and authenticate your access
- To display your profile to other users and companies on the platform (based on your privacy settings)
- To facilitate messaging between users and companies
- To send you important service notifications and administrative messages
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve the Service
- To detect, prevent, and address technical issues and security concerns
- To comply with legal obligations
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We will never sell your data.
We may share your information only in the following limited circumstances:
4.1 Public Profile Information
Information you include in your public profile (such as your name, location, and work history) may be visible to other users and companies on the platform according to your privacy settings.
4.2 Service Providers
We share information with trusted third-party service providers who assist us in operating the Service:
- Supabase: Database hosting, authentication services, and transactional email delivery
- Vercel: Website hosting and privacy-focused analytics
These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or government agency), or to protect our rights, property, or safety, or the rights, property, or safety of others.
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Storage and Security
Your data is stored on Supabase servers located in the United States. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention and Deletion
We retain your personal information for as long as your account is active or as needed to provide you with the Service. When you delete your account, your personal information, including your profile data and messaging history, is deleted immediately.
We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: You can access your personal information through your account settings at any time
- Correction: You can update or correct your information through your account settings
- Deletion: You can delete your account and all associated data at any time
- Portability: You can request a copy of your personal information in a structured, machine-readable format
To exercise these rights, please contact us at support@thebetterworkco.com.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share your information.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain legal exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us at support@thebetterworkco.com. We will verify your identity before processing your request.
9. Children's Privacy
The Service is intended for users who are at least 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 16, please contact us immediately at support@thebetterworkco.com.
10. Communications
We may send you transactional emails related to your account, such as password reset requests, account verification, and important service notifications. These communications are necessary for the operation of the Service and cannot be opted out of while maintaining an active account.
We do not send marketing or promotional emails.
11. Third-Party Links
The Service may contain links to third-party websites or services that are not owned or controlled by us, including links to company websites and job application pages. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
VizCreator LLC
Email: support@thebetterworkco.com
14. Consent
By using The Better Work Co., you consent to this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use the Service.